Payment Policy

At Roviq, we are committed to providing our customers with a safe, secure, and convenient payment experience. This Payment Policy explains the payment methods we accept, how transactions are processed, and the security measures we use to protect your information while shopping on our website.

Accepted Payment Methods

Roviq accepts the following secure payment methods:

Visa

Mastercard

American Express

Stripe

Apple Pay

Google Pay

All payments must be completed successfully at checkout before your order can be processed.

Secure Payment Processing

At Roviq, your payment security is our priority. All transactions are processed through secure payment gateways protected by industry-standard SSL (Secure Socket Layer) encryption technology.

We use trusted payment processors to help protect your personal and financial information. Your complete payment details are not stored on our website, helping ensure a safe and secure shopping experience.

Payment Authorization and Verification

When you place an order with Roviq, your payment method must be authorized and verified before your order can be processed.

In some cases, additional verification may be required to confirm payment details and prevent unauthorized transactions. This process helps protect both our customers and our business.

Order Confirmation

After your payment has been successfully completed, you will receive an order confirmation email containing your order details.

If you do not receive your confirmation email, please check your Spam or Junk folder. If you still cannot locate it, please contact our customer support team for assistance.

Pricing and Currency

All prices displayed on the Roviq website are listed in United States Dollars (USD).

Any applicable taxes or shipping charges will be clearly displayed during checkout before you complete your purchase.

Failed or Declined Payments

Sometimes payments may be declined due to reasons such as:

Incorrect payment information

Expired cards

Insufficient funds

Bank restrictions

Payment provider security checks

If your payment is declined, please verify your payment details or contact your bank or card provider. You may also try using another accepted payment method.

Refunds

Approved refunds will be issued back to the original payment method used during the purchase.

Once a refund has been approved, it will typically be processed within 1–2 business days. Please note that the time required for the refunded amount to appear in your account may vary depending on your bank or payment provider.

Fraud Prevention Policy

At Roviq, we take payment security seriously. We reserve the right to review, delay, or cancel any order that appears suspicious, unauthorized, or potentially fraudulent.

Additional verification may be requested before processing certain orders to help protect our customers and maintain a secure shopping environment.

Contact Us

If you have any questions regarding payments, transactions, or checkout issues, our customer support team is available to assist you.

Roviq Customer Support

Phone:
+1 308 423 2468

Email:
support@roviq.com

Business Hours:
Monday – Friday
9:00 AM – 19:00 PM (USA Time)

Address:
409 Chief St
Benkelman, NE 69021
United States

Thank you for choosing Roviq. We are committed to providing a secure, reliable, and enjoyable shopping experience for every customer.